Before PayFlow™, We Had to Chase to Get Paid
In a high-trust environment, nothing should be more straightforward than a trustee receiving its agreed annual fee. And yet, for years, the process was anything but.
It began with a colleague from Finance issuing the invoice. From there, the burden shifted entirely to the trust team:
Draft the payment instruction
Route for two authorised signatories
Scan the signed document
Attach the invoice
Email the bank
Wait
Follow up
Once payment was confirmed, compile the evidence and archive it manually for audit
That was for a single trustee fee—repeated across every structure, every jurisdiction.
It wasn’t just operational friction. It was institutional dissonance. Our most senior officers—entrusted with guiding intergenerational wealth—were chasing payment confirmations for their own compensation.
What PayFlow™ Changes
PayFlow™ does not digitize your process. It replaces it with infrastructure.
Invoices are automatically produced, aligned with pre-set terms.
Payment instructions are auto-generated and electronically signed.
The system dispatches the instruction to the relevant banker.
Confirmations are automatically monitored.
Follow-ups are triggered automatically if the banker does not confirm within SLA.
Every action is timestamped and tracked—creating a complete, real-time trail of evidence.
No more manual drafting. No more signature logistics. No more inbox archaeology.
From Friction to Flow
Today, when an annual trustee fee becomes due:
The system initiates the entire process without prompting.
Instructions are sent to the bank with embedded compliance logic.
If confirmation does not arrive, PayFlow follows up—automatically, until it does.
Every step—from instruction to confirmation—is tracked and visible to the trust team.
The result isn’t just efficiency. It’s finality.
We don’t wonder where things stand. We know.
Sovereignty Is Not Claimed. It Is Proven.
When a trustee must chase confirmation of its own fee, it undermines its position—subtly, but consistently.
When that same fee executes silently, accurately, without friction?
It signals strength. Precision. Legitimacy.
PayFlow™ gives us that silence back.
The kind of operational silence that tells the client: everything is working.
Frédéric Sanz
Founder & Director FiduciaCorp
Former CSC Group Head of Private Wealth Switzerland